Terms and Conditions

Terms and Conditions

Welcome to ZynexTech and its subisdaries; ConnectifyFM. By using our services, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully.

1. Introduction

1.1 Company Information: ZynexTech - FZCO, based in Dubai, UAE, provides software solutions, including the ConnectifyFM application.

1.2 Acceptance of Terms: By accessing and using our services, you accept and agree to be bound by these terms and conditions.

2. Use of Services

2.1 Eligibility: You must be at least 18 years old to use our services.

2.2 Account Registration: To access certain features, you must create an account. You agree to provide accurate and complete information and keep your account details up to date.

2.3 User Conduct: You agree not to use our services for any unlawful or prohibited activities, including but not limited to:

• Violating any applicable laws or regulations.
• Infringing on the rights of others.
• Distributing malware or other harmful software.

3. Services and Features

3.1 ConnectifyFM: The ConnectifyFM application provides features such as route estimation, work appointment management, and photo documentation for inspections and completions.

3.2 Data Collection: We collect location data, contact details, and photos to provide and improve our services. Refer to our Privacy Policy for more details.

3.3 Payment Processing: All payments and subscriptions are processed through Stripe or other payment platforms. We do not store payment information on our servers.

4. Subscriptions and Payments

4.1 Subscription Plans: Our services are available through subscription plans. Details of these plans are provided during the signup process.

4.2 Payment Terms: Payments are processed through Stripe or other payment platforms, and you agree to the payment terms specified during the subscription process.

4.3 Refund Policy: Refund requests must be made within 14 days of the original purchase date. To request a refund, contact our support team at info@zynextech.com. Refunds will be processed at our discretion.

5. User Responsibilities

5.1 Account Security: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

5.2 Compliance: You agree to comply with all applicable laws and regulations in connection with your use of our services.

5.3 Feedback: We welcome feedback and suggestions for improving our services. By providing feedback, you grant us the right to use and incorporate it into our services without any obligation to you.

6. Limitation of Liability

6.1 Disclaimer: Our services are provided "as is" and "as available" without warranties of any kind, either express or implied.

6.2 Limitation of Liability: To the fullest extent permitted by law, ZynexTech shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use of our services; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from our services.

7. Termination

7.1 Termination by You: You may terminate your account at any time by contacting us at info@zynextech.com.

7.2 Termination by Us: We reserve the right to terminate or suspend your account and access to our services at our discretion, without notice, if you violate these terms or for any other reason.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Dubai, UAE. Any disputes arising out of or relating to these terms shall be resolved exclusively in the courts of Dubai, UAE.

9. Changes to Terms

We may update these terms and conditions from time to time. We will notify you of any changes by posting the new terms on this page. You are advised to review these terms periodically for any changes.

10. Contact Us

If you have any questions about these terms and conditions, please contact us at info@zynextech.com.

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By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.