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Privacy Policy

Privacy Policy

Understand how we manage and protect your information.

Privacy Policy

At ZynexTech - FZCO, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and safeguard your data when you use our applications and services.

ZynexTech - FZCO is a legal entity based in Dubai, UAE, specializing in software solutions. Our applications utilize location services and payment processing through Stripe.

Information We Collect

We collect various types of information to provide and improve our services. The information we collect includes:

Personal Information

  1. User Location: Our applications, such as ConnectifyFM, use location services to estimate routes and enhance user experience.
  2. Contact Details: We collect phone numbers, email addresses, and home addresses of users who have work appointments.
  3. Photos: Photos of inspections and completions are taken within our applications for verification and record-keeping purposes.

Payment Information

  1. Payments: All subscriptions and payments made on ZynexTech are processed through external payment services like Stripe. We do not store any payment information on our local servers.

Additional Data

  1. Technician Safety: For safety compliance, our technicians are equipped with COVID-compliant gear, gloves, and other necessary safety equipment.

Use of Information

We use the collected information to:

  1. Provide, operate, and maintain our services.
  2. Improve, personalize, and expand our services.
  3. Understand and analyze how you use our services.
  4. Develop new products, services, features, and functionality.
  5. Process transactions and send related information, such as payment confirmations and invoices.
  6. Communicate with you, either directly or through one of our partners, including for customer service, to provide updates and other information relating to the service, and for marketing and promotional purposes.
  7. Send you emails.
  8. Find and prevent fraud.

Information Sharing

We may share your information with:

  1. Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf.
  2. Compliance with Laws: We may disclose your information to comply with legal obligations or respond to lawful requests and legal processes.
  3. Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  4. Protection of Rights: We may share information to protect the rights and safety of our company, our users, and others.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13 without verification of parental consent, we take steps to remove that information from our servers.

Your Rights

You have the right to access, update, and delete your personal information. If you wish to exercise these rights, please contact us at info@zynextech.com.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy

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